Good to know before you come
Check-in and check-out, house rules, practical tips and answers to the questions guests ask us most.
Check-in
From 16:00Self check-in with a smart lock, so you don't have to meet anyone at the door. Please let us know roughly when you'll arrive. We send everything you need before your trip.
Check-out
By 11:00Need a later check-out? Just ask. If the calendar allows, we're happy to help.
House rules
- Up to 4 guests. There are no extra beds, but a travel cot and a high chair are available.
- Children of any age are welcome.
- Pets are welcome at no extra charge. Assistance animals are always allowed.
- No smoking anywhere, including the terraces.
- No parties or events, including hen and stag parties.
- Quiet hours are from 22:00 to 08:00.
- If something gets damaged, we may charge up to €500 after check-out.
In the apartment
- Use the gas BBQ as much as you like. Just give it a clean afterwards.
- Please switch the air conditioning off when you go out, and keep the windows closed while it runs.
- On hot days, lower the blinds in the upstairs bedroom under the skylights in the morning and the room stays cool. There are four controls, just above the light switches.
- In summer most people sleep under just a sheet. Light duvets and blankets are in the wardrobe in each bedroom.
- Cleaning supplies are in the cupboard next to the downstairs bathroom. If you need a bigger clean during your stay, we can send our cleaner for an extra charge.
- Waste is sorted in Spain. The nearest bins for every type are on the main road, about 50 m to the right of the building.
- There is a Dolce Gusto coffee machine with a few capsules to get you started.
Practical tips
Bora Bora restaurant right opposite is open 9:00 to 2:00. Supermercado Carvajal by the promenade (350 m, 9:00 to 22:00) has groceries and beach basics, the Galp petrol station shop is open 6:00 to 22:00, and Uber Eats and Glovo deliver.
We do our shopping at Mercadona. There are several around, 3 to 5 km away, so go by car or Bolt. Like most big supermarkets it is closed on Sundays. If you park there, tell the cashier so they stamp your receipt for the car park exit. Coviran on the promenade towards Fuengirola (about 1.5 km) opens on Sundays too. Carrefour and SuperCor are also nearby.
Tap water is safe to drink, but it is very hard and doesn't taste great. We filter ours or buy bottled water.
Cards are accepted everywhere. Most cash machines charge a fee; the one at the Galp station takes about €3. With a Revolut card, the Kutxabank machine on the promenade is free for us.
Emergencies and health
112 In any emergency, call 112 for police, ambulance or fire brigade. English is spoken.
Hospital de Benalmádena (CHARE)
Public hospital with 24/7 emergencies. Accepts the European Health Insurance Card. Av. de Cibeles 6, 29639 Benalmádena. No children's emergencies: children go to Hospital Materno-Infantil in Málaga.
XANIT Hospital Internacional Benalmádena (Vithas)
Private hospital with 24/7 emergencies, children's emergencies included. Usually quicker if you have good travel insurance.
Frequently asked questions
How does booking direct work?
Pick your dates in our availability calendar and press Book. You continue to our secure booking page, powered by Guesty. There you see the final price and the cancellation terms, pay, and get your confirmation by e-mail.
Why book direct instead of Airbnb or Booking.com?
You pay no platform service fees, you get our best rate, and you deal with us, the hosts, from the first message.
Is my payment secure?
Yes. Payments are handled on our booking page, powered by Guesty, by its payment provider. We never see or store your card details.
What are the check-in and check-out times?
Check-in is from 16:00 and check-out is by 11:00. You check yourself in with a smart lock. Need an earlier check-in or a later check-out? Ask us. If the calendar allows, we're happy to help.
How do I get here from Málaga airport?
The easiest way is the C1 Cercanías train from the airport towards Fuengirola. Get off at Carvajal after about 25 minutes (about €2.70) and walk about 300 m to the building. Uber or Bolt costs about €30.
Is there parking?
Yes, a free covered parking space in the building's shared garage. We send the details before you arrive. There is free street parking too, but in summer the garage saves you a lot of circling.
Can we bring our dog?
Yes, pets are welcome at no extra charge. Just let us know when you book.
Is the apartment good for families with small children?
Yes. There is a travel cot, a high chair, toys and books for little ones, socket covers and corner guards, and the beach with its playground is one minute away.
Can I work from the apartment?
Yes. There is fast Wi-Fi, an Ethernet connection and a desk with an ergonomic chair in the upstairs bedroom.
Is there a minimum stay?
Yes, but it varies by season. You'll see the minimum stay for your dates on our booking page before you pay.
What is the cancellation policy?
The cancellation terms for your dates are shown on our booking page before you pay.